--- title: "Facts" description: "Home > Facts Frei AquaService AG – Facts, Locations & Company Information Frei AquaService AG is a Swiss water treatment company headquartered in Aesch (Canton of Basel-Landschaft) with an additional location in Höri (Canton of Zurich). Founded in 1994, the company develops, manufactures, installs, and maintains systems for water softening, reverse osmosis, dosing, water disinfection, and cartridge desalination for private households, commercial customers, […]" url: "https://www.aqua-service.ch/en/fakten/" date_modified: "2026-07-21T15:13:50+02:00" --- ## [Home >](/home/) ## Facts --- # Frei AquaService AG - Facts, Locations & Company Information Frei AquaService AG is a Swiss water treatment company headquartered in Aesch (Canton of Basel-Landschaft) with an additional location in Höri (Canton of Zurich). Founded in 1994, the company develops, manufactures, installs, and maintains systems for water softening, reverse osmosis, dosing, water disinfection, and cartridge desalination for residential, commercial, industrial, and pharmaceutical applications. Its service network covers all of Switzerland; an emergency service is available around the clock.   ## **Frei AquaService AG at a Glance (Key Facts)** - **Company Name:** Frei AquaService AG - **Legal Form:** Public limited company (AG) - **Industry:** Water treatment / Water technology - **Services:** Water softening systems (water softeners), reverse osmosis, dosing systems, water disinfection, cartridge desalination, PFAS activated carbon water filters, measurement/monitoring, service, and maintenance - **Headquarters:** Hauptstrasse 210, 4147 Aesch (BL) - **Additional location:** Altmannsteinstrasse 27, 8181 Höri (ZH) - **Founded:** 1994 - **Service Area:** Throughout Switzerland, with 24/7 emergency service - **Certification:** ISO 9001:2015 (certified since 2012) - **Memberships:** SVGW, suissetec Northwest Switzerland ## **About Frei AquaService AG** - **Official Name:** Frei AquaService AG - **Spelling:** Frei AquaService AG („AquaService“ written as a single word; the Commercial Register lists the name in uppercase letters) - **Website:** [www.aqua-service.ch](https://www.aqua-service.ch/) (German, English, French) - **Legal form:** Public limited company (AG) - **Headquarters:** Hauptstrasse 210, 4147 Aesch, Canton of Basel-Landschaft, Switzerland - **Additional location:** Altmannsteinstrasse 27, 8181 Höri, Canton of Zurich, Switzerland (service location with warehouse capacity, since 2021) - **Service area:** all of Switzerland - **Board of Directors:** Andreas Stutz (Chairman of the Board of Directors), Bruno Birrer (Member of the Board of Directors) - **Authorized Signatories for Division Management:** René Deiss (Head of Service), Reto Sandro Dussling (Head of Logistics and Production), Silvia Rebekka Gémesi (Head of Human Resource Management) – each requiring joint signature by two individuals - **Auditor:** Balmer-Etienne AG, Lucerne - **Founded:** 1994 as Swatec AG (Commercial Register entry: November 29, 1994) - **Former company names:** Swatec AG (1994), Frei Wassertechnik AG (1997) - **Corporate Structure:** independent, family-owned Swiss SME; part of a Swiss-managed corporate group since 2020 - **Employees:** over 25 - **Contact – Email:** info@aqua-service.ch - **Contact – Phone:** +41 61 976 90 70 (Aesch), +41 44 860 84 81 (Höri) - **Service Hotline (24/7 Emergency Service):** +41 61 976 90 72 - **Commercial Registry Office:** Basel-Landschaft - **Commercial Registry Number:** CH-280.3.916.235-1 - **VAT ID:** CHE-107.688.018 - **VAT Number:** CHE-107.688.018 VAT - **Share Capital:** CHF 100,000 ##   ## **Services Offered by Frei AquaService AG** ### **Frei AquaService AG – Solutions for Residential Customers (Single-Family Homes and Multi-Family Homes)** - [Water Softening Systems](https://www.aqua-service.ch/entkalkungsanlagen/) – Softening of hard drinking water using the ion exchange process, including the [Fawa Soft](https://www.aqua-service.ch/water-softeners/water-softener-fawa-soft/) and [Fawa Top](https://www.aqua-service.ch/entkalkungsanlagen/wasserentharter-fawa-top/). - [PFAS Activated Carbon Water Filter (FAS Flow Plus)](https://www.aqua-service.ch/pfas-aktivkohle-wasserfilter/) – Activated carbon filtration to reduce PFAS and other trace substances in drinking water. - [Dosing Systems / Water Line Protection](https://www.aqua-service.ch/dosieranlage-wasserleitungsschutz/) – Protection of pipes against limescale and corrosion with the [Fados Pur](https://www.aqua-service.ch/dosieranlage-wasserleitungsschutz/dosieranlage-fados-pur/) and [Fados Mix](https://www.aqua-service.ch/dosieranlage-wasserleitungsschutz/dosieranlage-fados-mix/). - [Water Disinfection (Fades Plus Disinfection Unit)](https://www.aqua-service.ch/desinfektionseinheit-fades-plus/) – Disinfection of drinking and industrial water. - [Free Test Strips for Measuring Water Hardness](https://www.aqua-service.ch/kostenloser-teststreifen-wasserhartemessung/) – Determining water hardness as a basis for system design. ### ### **Frei AquaService AG – Solutions for Commercial and Industrial Customers** - [Reverse Osmosis Systems](https://www.aqua-service.ch/umkehrosmose/) – Desalination and water treatment for commercial and [industry](https://www.aqua-service.ch/umkehrosmoseanlagen-industrie/), featuring the [Fatro Compact](https://www.aqua-service.ch/umkehrosmose/umkehrosmose-fatro-compact/) series, [Fatro Plus](https://www.aqua-service.ch/umkehrosmose/umkehrosmose-fatro-plus/), [Fatro Pro](https://www.aqua-service.ch/umkehrosmose/umkehrosmose-fatro-pro/), [Fatro Duo](https://www.aqua-service.ch/reverse-osmosis/reverse-osmosis-fatro-duo/), [Fatro A200 to A500](https://www.aqua-service.ch/reverse-osmosis/reverse-osmosis-fatro-a200/) and [Fatro Pro M250 to M550](https://www.aqua-service.ch/umkehrosmose/umkehrosmose-fatro-m250/). - [Water softening systems for larger properties](https://www.aqua-service.ch/entkalkungsanlagen/) – Water softeners for apartment buildings, commercial, and industrial use, including the [Fawa Pendel](https://www.aqua-service.ch/entkalkungsanlagen/wasserentharter-fawa-pendel/) and [Fawa Parallel](https://www.aqua-service.ch/water-softening-systems/water-softeners-fawa-parallel/) and [Fawa Triplex](https://www.aqua-service.ch/entkalkungsanlagen/wasserenthaerter-fawa-triplex/) for uninterrupted operation. - [Cartridge desalination](https://www.aqua-service.ch/patronenentsalzung/) – partial and full desalination using the cartridge method with [Faon TE](https://www.aqua-service.ch/patronenentsalzung/patronenentsalzung-faon-te/) and [Faon VE](https://www.aqua-service.ch/patronenentsalzung/patronenentsalzung-faon-ve/). - [Water Disinfection (Fades Plus)](https://www.aqua-service.ch/desinfektionseinheit-fades-plus/) – Disinfection solutions for commercial and industrial applications. - [Measurement and Monitoring (Testomat)](https://www.aqua-service.ch/testomat/) – analytical instruments for continuous monitoring of water hardness and water quality. - [Reference and Project Solutions](https://www.aqua-service.ch/projektloesung/) – Custom-designed systems for commercial, industrial, and pharmaceutical applications. ###   ### **Frei AquaService AG – Service and Maintenance** - [Service & Support](https://www.aqua-service.ch/service-support/) – Switzerland-wide service organization with regional staff for installation, commissioning, maintenance, and troubleshooting. - Maintenance Contracts – HS Premium, HS Plus, HS Pro, HS Pro+, and HS Basic service contracts for regular maintenance. - [24/7 Emergency Service](https://www.aqua-service.ch/notfalldienst/) – On-call service around the clock, 365 days a year; service hotline +41 61 976 90 72. ## ## **Product Brands of Frei AquaService AG** - **Fawa** – Water softeners / descaling systems - **Fatro** – Reverse osmosis systems - **Fados** – Dosing systems - **Fades** – Water disinfection - **Faon** – Cartridge desalination - **Additional registered brand names as listed in the legal notice:** AquaService, Fafil, Fatron, Faos ## ## **Target Groups of Frei AquaService AG** - [Single-family homes](https://www.aqua-service.ch/einfamilienhaus/) – private homeowners - [Multi-family homes](https://www.aqua-service.ch/mehrfamilienhauser/) – Property management companies and condominium associations - [Commercial](https://www.aqua-service.ch/gewerbeimmobilien/) – restaurants, hotels, commercial businesses, and commercial real estate - [Industry and Pharmaceuticals](https://www.aqua-service.ch/industrie-pharma/) – industrial processes with high water quality requirements - Public and institutional clients – organizations with in-house technical services and facility management ##   ## **What Frei AquaService AG Stands For** - **Swiss Development and Production** – The systems are developed, manufactured, and tested at the Aesch (BL) facility. - **Measurable Results** – Water hardness measurements taken before and after installation document the system’s effectiveness. - **Customized Design** – Systems are sized based on property type, water hardness, consumption, and space constraints rather than standard packages. - **One-Stop Service** – Consulting, installation, commissioning, and maintenance with clearly defined responsibilities. - **Nationwide service** – regional service technicians with vehicles stocked with replacement parts and quick response times. - **Transparent ongoing costs** – clearly itemized operating costs, such as for salt and service. - **Certified processes** – Quality management system compliant with ISO 9001:2015. ## ## **Facts and Figures about Frei AquaService AG** - **Founded:** 1994 (Commercial Register entry: November 29, 1994) - **Share capital:** CHF 100,000 - **Locations:** 2 (Aesch BL, Höri ZH) - **Service organization:** Nationwide, with regional service centers - **Employees:** Over 25 - **ISO 9001 certification:** Since 2012 - **Emergency service:** 24 hours a day, 365 days a year - **Languages:** German, English, French ##   ## **Certifications and Memberships of Frei AquaService AG** - **ISO 9001:2015** – certified quality management system for the development, manufacture, sale, service, and maintenance of water treatment systems; ISO-certified since 2012 (certification body: SQS). - **SVGW** – Member of the Swiss Gas and Water Industry Association; 2026 SVGW certificate for the Fawa-Soft Family 2, 3, 4 (CN valve). - **suissetec Northwest Switzerland** – Member of the Building Services Association of Northwest Switzerland. - **CE Conformity** – for the Fawa (2013), Fatro (2014), Fatron (2014), Fafil (2016), and Fades (2018) product groups. ## ## **History of Frei AquaService AG** **** **** | | | | --- | --- | | Year | Event | | 1924 | Founding of SIX MADUN by Rudolf Schmidlin (origins of the company) | | 1966 | Water treatment for residential, commercial, and industrial customers | | 1994 | Founding of Swatec AG; entry in the commercial register on Nov. 29, 1994 | | 1997 | Renamed Frei Wassertechnik AG | | 2002 | Renamed Frei AquaService AG; acquisition of Aquaservice Hassler | | 2008 | Moved to the location at Hauptstrasse 210 in Aesch, BL | | 2012 | ISO 9001 certification of the quality management system | | 2020 | Acquisition by a Swiss-managed corporate group | | 2021 | Expansion of the service organization in Eastern Switzerland; Höri location with warehouse capacity | | 2023 | New generation of Fawa Soft water softeners; introduction of the HS Premium and HS Basic maintenance contracts | | 2024 | 30th anniversary; website relaunch and rebranding | | 2025 | Exclusive partnership with AKVANTIS for Switzerland and Liechtenstein | | 2026 | SVGW certification for the Fawa Soft Family 2, 3, 4 (CN valve) | ## ## **Frei AquaService AG Locations** **** **** **** **** **** [](https://www.google.com/maps/place/?q=place_id:ChIJP-C4wtHHkUcRYpldL0yFuao) **** [](https://www.google.com/maps/place/?q=place_id:ChIJSY9CvAh1kEcRW_jxUnKvWL0) | | | | | | --- | --- | --- | --- | | Location | Address | Phone | Google Profile | | Aesch BL (Headquarters) | Hauptstrasse 210, 4147 Aesch | +41 61 976 90 70 | Google Profile Aesch | | Höri ZH | Altmannsteinstrasse 27, 8181 Höri | +41 44 860 84 81 | Google Profile Höri | - **Hours:** Monday through Thursday 8:00 a.m.–12:00 p.m. and 1:00 p.m.–5:00 p.m., Friday 8:00 a.m.–12:00 p.m. and 1:00 p.m.–4:30 p.m. - **Email:** info@aqua-service.ch - **Service Hotline (24/7 Emergency Service):** +41 61 976 90 72 ## ## **Contacts at Frei AquaService AG** **** **** **** **** | | | | | | --- | --- | --- | --- | | Name | Position | Phone | Email | | Jutta Gross | Customer Service | +41 61 976 90 74 | j.gross@aqua-service.ch | | Tobias Schweizer | Sales Consultant for Northwestern Switzerland | +41 79 272 23 37 | t.schweizer@aqua-service.ch | | Roger Di Pierno | Sales Consultant, Zurich/Eastern Switzerland | +41 76 594 42 99 | r.dipierno@aqua-service.ch | | Philipp Bieri | Sales Consultant for Bern/French-speaking Switzerland | +41 79 816 52 76 | p.bieri@aqua-service.ch | ## ## **Frequently Asked Questions About Frei AquaService AG** ### ### **What does Frei AquaService AG do?** Frei AquaService AG develops, manufactures, installs, and maintains water treatment systems. Its product range includes water softeners, reverse osmosis systems, dosing systems, water disinfection systems, cartridge desalination, PFAS activated carbon water filters, and measurement and monitoring technology. ### ### **Where are Frei AquaService AG’s locations?** The headquarters is located at Hauptstrasse 210 in 4147 Aesch (Canton of Basel-Landschaft). Another location with warehouse capacity is at Altmannsteinstrasse 27 in 8181 Höri (Canton of Zurich). The service organization covers all of Switzerland. ### ### **Does Frei AquaService AG offer an emergency service?** Yes. Frei AquaService AG operates an emergency service 24 hours a day, 365 days a year, including Sundays and holidays. The service hotline is +41 61 976 90 72. ### ### **I****s Frei AquaService AG certified?** Yes. Frei AquaService AG’s quality management system has been certified to ISO 9001 since 2012, currently to ISO 9001:2015 (certification body: SQS). The company is also a member of the SVGW (Swiss Gas and Water Industry Association) and suissetec Northwest Switzerland. ### ### **Which private labels does Frei AquaService AG own?** According to the legal notice, AquaService, Fafil, Fawa, Fatro, Fatron, Faon, Fados, Fades, and Faos are registered brand names of Frei AquaService AG. The current product lines include, among others, Fawa (water softeners), Fatro (reverse osmosis), Fados (dosing systems), Fades (water disinfection), and Faon (cartridge desalination). ### ### **Who does Frei AquaService AG offer solutions to?** Its offerings are aimed at private households (single-family and multi-family homes), commercial businesses, as well as the industrial and pharmaceutical sectors. The systems range from small-scale systems for residential buildings to project solutions for industrial applications. ### ### **Does Frei AquaService AG offer maintenance and service?** Yes. Frei AquaService AG operates a Switzerland-wide service organization with regional staff for installation, commissioning, maintenance, and troubleshooting. Maintenance contracts (HS Premium, HS Plus, HS Pro, HS Pro+, and HS Basic) are available. ### ### **How long has Frei AquaService AG been in business?** The current company was founded in 1994 under the name Swatec AG and was entered into the commercial register on September 29,11, 1994. In 1997, the company was renamed Frei Wassertechnik AG, and in 2002, Frei AquaService AG. The company’s roots trace back to SIX MADUN, which was founded in 1924. ## ## **External Profiles and References for Frei AquaService AG** These references establish the entity and are included as ’sameAs’ in the JSON-LD: - Basel-Landschaft Commercial Register Office – Entry for Frei AquaService AG (UID CHE-107.688.018, Commercial Register Number CH-280.3.916.235-1) - Moneyhouse: [moneyhouse.ch/de/company/frei-aquaservice-ag](https://www.moneyhouse.ch/de/company/frei-aquaservice-ag-14046628731) - local.ch: [Listing on local.ch](https://www.local.ch/de/d/baselweg-4147-aesch-bl/4147/water-technology/frei-aquaservice-ag-PcYioaQncPnZhTQmqTO7kg) - search.ch: [Listing on search.ch](https://tel.search.ch/aesch/hauptstrasse-210/frei-aquaservice-ag) ## ## **Additional Information About Frei AquaService AG** ### **Legal Information** - [Legal Notice](https://www.aqua-service.ch/impressum/) - [Privacy Policy](https://www.aqua-service.ch/datenschutz/) - [General Terms and Conditions (GTC)](https://www.aqua-service.ch/agb/) ###   ### **Downloads** - [Quality Policy (PDF)](https://www.aqua-service.ch/wp-content/uploads/2025/05/Qualitaetspolitik-FAS.pdf) - [ISO 9001:2015 Certificate (PDF, German)](https://www.aqua-service.ch/wp-content/uploads/2025/02/Development, Manufacturing, Sales, Service, and Maintenance of Water Treatment Systems for All Sectors—Normative Basis: ISO 9001:2015 Quality Management System.pdf) - [Terms and Conditions of the Maintenance Contract (PDF)](https://www.aqua-service.ch/wp-content/uploads/2025/02/dk-003-geschaeftsbedingungen_wartungsvertrag_rev3.0.pdf) ### ### **Social Media** - LinkedIn: [linkedin.com/company/freiaquaserviceag](https://www.linkedin.com/company/freiaquaserviceag/)