The company

AN INDEPENDENT, FAMILY-OWNED SWISS COMPANY WITH A LONG TRADITION

Information about us

For Frei AquaService AG, "Swissness" is more than just a buzzword. As a manufacturer of water technology, we stand behind our products and services without compromise.
Services. We offer the highest quality and meaningful innovation.

Our customers can rely on safety, reliability and durability - for all products, from small systems to complex pharmaceutical systems.

With local service points and competence centers, we guarantee fast response times and flexibility. The trust our customers place in us shows that we are on the right track.

about 0

years we have been there for our customers

about 0'000

systems from us throughout Switzerland

0.5%

is our customer satisfaction

0/7

Emergency service 365 days a year

0

Service centers throughout Switzerland

These companies trust us

Vision and mission statement

We are a traditional, independent Swiss family business that is constantly evolving. Today, we are one of the leading experts in water treatment. Our success is based on a strong customer focus, a clear vision and our nationwide service. Our corporate mission statement shapes our actions and the way we treat each other.

Customers

We understand our customers' needs, meet their requirements and build long-term partnerships. Our commitments are binding - we stand by our word.

Success

We secure our continued existence through sustainable returns. Continuous learning constantly improves our services and processes.

We inspire customers and partners who value water as much as we do. With innovative and sustainable water treatment solutions, we ensure permanently better water quality.

Employees

We promote the skills of our employees and encourage them to take on responsibility. In this way, we create an environment that enables entrepreneurial thinking and open team communication.

Process optimization

Our professional services are complemented by a strong partner network. We continuously optimize processes and comply with all relevant regulations.

Our history

2024

  • 30 years of Frei AquaService AG
  • Introduction of digital reporting in service
  • Registration of the Fawa Soft® series with the SVGW (Pending)
  • In November 2024, Frei AquaService AG celebrates its 30th anniversary (when it was founded under the name Swatec AG).
  • New modern website relaunch & rebranding

2023

  • New generation of water softeners
  • Market launch of new generation of Fawa Soft® water softener
  • Introduction of the new HS Premium and HS Basic maintenance contracts

2022

  • Further digital expansion
    Migration to a modern CRM
    Expansion of the QM process landscape

2021

  • Expansion of the service organization in Eastern Switzerland Höri site with storage capacity.

2020

  • Takeover of Frei Aqua Service AG by a Swiss-managed group of companies.

2018

  • CE conformity of the Fades disinfection unit product group®.
  • New Fades disinfection unit product line® Azon is launched on the market.

2017

  • New website with responsive functionality

2016

  • CE conformity of the Filtration Fafil product group®.
  • First presentation at the pharmaceutical trade fair "ilmac"

2015

  • Expansion of the Aesch site with modern office space.

2014

  • CE conformity of the product group Reverse osmosis Fatro®.
  • CE conformity of the Fatron ultrapure water system product group®.

2013

  • CE conformity of the Fawa water softener product group®.

2012

  • General catalog V1.0 with products and services.

2011

  • Expansion of the production area with a new test stand at the Aesch site.
  • New device type Fafil® Eco was introduced in the Filtration product group.
  • First presentation at the "Muba" public exhibition

2010

  • New product group ultrapure water system Fatron® is launched on the market.
  • First presentation at the "Swissbau" construction trade fair

2008

  • Visible location with potential for the future at Hauptstrasse 210 in Aesch BL.

2002

  • Name change to Frei AquaService AG.
  • The market position was expanded through the acquisition of Aquaservice Hassler.

1997

  • ISO 9001 certification of the quality management system, entire company.
  • Name change to Frei Wassertechnik AG.

1994

  • Swatec AG is founded.
  • The swimming pool area is sold.
  • Water technology is being strengthened in the industrial, chemical and pharmaceutical sectors.

1992

  • Expansion of the range with reverse osmosis systems developed in-house.
  • The water division is organized within the SIX MADUN to the profit center.

1966

  • Water treatment for private, commercial and industrial use. Swimming pool systems for private individuals.

1924

  • Rudolf Schmidlin founds the then SIX MADUN.

 

YOUR FUTURE

Jobs & Career

If our company has aroused your interest and you can imagine becoming part of our team, we look forward to receiving your application.

Your Frei AquaService Team

Administration

Silvia Gémesi

Head of Human Resource Management

Véronique Brunner

Finance and accounting

Jutta Gross

Customer service

Tim Huggler

Contract management

Advice and sales

Tobias Schweizer

Sales Consultant Northwestern Switzerland

Roger Di Pierno

Sales Consultant Zurich/Eastern Switzerland

Philipp Bieri

Sales Consultant Berne/Romandie

Sour_Rene

René Sauer

Head of Engineering and Process Technology

ICT

Andy_Hermann_1691

Andy Hermann

Project Manager IT Support Systems

Service organization

René Deiss

Head of Service

Fabian_Bochud_1712

Fabian Bochud

Service technician

Boetschi_Oliver

Oliver Bötschi

Service technician project business

Agatino Cuffari

Service technician

Daniel Flückiger

Service technician project business

Goetschel_Dave

Dave Götschel

Service technician

Andrea Graf

Service technician

Isenegger_Luca

Luca Isenegger

Service technician

Dean Klaus

Service technician

Tobias Landrock

Service technician project business

Alessio-Pecoraro_Service_Technician_1677

Alessio Pecoraro

Service technician

Schmalz_Martin

Martin Schmalz

Service technician

Sutter_Alessio

Alessio Sutter

Service technician

Marcel Weber

Service technician

Fabian Zinniker

Service technician

Logistics and production

Reto Dussling

Head of Logistics and Production

Claude Hagen

Forwarding / Assembly

Christian Schuler

Production / Workshop

Certification

Frei AquaService AG does not emphasize with certificates
safety of the systems, but also our efforts to be the best possible partner for our customers - both in terms of order processing and quality standards. We go beyond national recommendations and are guided by pan-European directives and harmonized standards. This offers further decisive added value for Frei AquaService AG systems.

Quality policy

Frei AquaService AG's quality policy is based on the values of reliability, fairness and responsibility and focuses on the complete fulfillment of customer requirements by highly qualified employees. The company strives for continuous improvement, innovative solutions and a strong customer focus in order to ensure long-term growth and high customer satisfaction, with occupational health and safety, environmental protection and employee satisfaction being central components of the corporate philosophy.

Membership

Membership

Membership

WE ARE HERE FOR YOU

Contact us

Do you have any further questions or would you like a quote? Please get in touch with us using the contact form, telephone or e-mail. We look forward to hearing from you.

Personal contact

Jutta Gross

Customer service

Our locations

Frei AquaService AG
Hauptstrasse 210
CH-4147 Aesch (BL) 

Frei AquaService AG
Altmannsteinstrasse 27
CH-8181 Höri (ZH)

Route planner

Mon to Thu 08:00-12:00 / 13:00-17:00
Friday 08:00-12:00 / 13:00-16:30

Frei AquaService AG
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