The company
AN INDEPENDENT, FAMILY-OWNED SWISS COMPANY WITH A LONG TRADITION
Information about us
For Frei AquaService AG, "Swissness" is more than just a buzzword. As a manufacturer of water technology, we stand behind our products and services without compromise.
Services. We offer the highest quality and meaningful innovation.
Our customers can rely on safety, reliability and durability - for all products, from small systems to complex pharmaceutical systems.
With local service points and competence centers, we guarantee fast response times and flexibility. The trust our customers place in us shows that we are on the right track.
years we have been there for our customers
systems from us throughout Switzerland
is our customer satisfaction
Emergency service 365 days a year
Service centers throughout Switzerland
ISO-certified since 2012
Vision and mission statement
We are a traditional, independent Swiss family business that is constantly evolving. Today, we are one of the leading experts in water treatment. Our success is based on a strong customer focus, a clear vision and our nationwide service. Our corporate mission statement shapes our actions and the way we treat each other.
Customers
We understand our customers' needs, meet their requirements and build long-term partnerships. Our commitments are binding - we stand by our word.
Success
We secure our continued existence through sustainable returns. Continuous learning constantly improves our services and processes.
We inspire customers and partners who value water as much as we do. With innovative and sustainable water treatment solutions, we ensure permanently better water quality.
Employees
We promote the skills of our employees and encourage them to take on responsibility. In this way, we create an environment that enables entrepreneurial thinking and open team communication.
Process optimization
Our professional services are complemented by a strong partner network. We continuously optimize processes and comply with all relevant regulations.
Our history
2024
- 30 years of Frei AquaService AG
- Introduction of digital reporting in service
- Registration of the Fawa Soft® series with the SVGW (Pending)
- In November 2024, Frei AquaService AG celebrates its 30th anniversary (when it was founded under the name Swatec AG).
- New modern website relaunch & rebranding
2023
- New generation of water softeners
- Market launch of new generation of Fawa Soft® water softener
- Introduction of the new HS Premium and HS Basic maintenance contracts
2022
- Further digital expansion
Migration to a modern CRM
Expansion of the QM process landscape
2013
- CE conformity of the Fawa water softener product group®.
2012
- ISO 9001 certification of the quality management system, entire company
- General catalog V1.0 with products and services.
2011
- Expansion of the production area with a new test stand at the Aesch site.
- New device type Fafil® Eco was introduced in the Filtration product group.
- First presentation at the "Muba" public exhibition
YOUR FUTURE
Jobs & Career
If our company has aroused your interest and you can imagine becoming part of our team, we look forward to receiving your application.
Your Frei AquaService Team
Administration
Advice and sales
Tobias Schweizer
Sales Consultant Northwestern Switzerland
Roger Di Pierno
Sales Consultant Zurich/Eastern Switzerland
ICT
Service organization
Fabian Bochud
Service technician
Oliver Bötschi
Service technician project business
Agatino Cuffari
Service technician
Daniel Flückiger
Service technician project business
Dave Götschel
Service technician
Andrea Graf
Service technician
Luca Isenegger
Service technician
Dean Klaus
Service technician
Louis Krummen
Service technician
Tobias Landrock
Service technician project business
Alessio Pecoraro
Service technician
Martin Schmalz
Service technician
Alessio Sutter
Service technician
Fabian Zinniker
Service technician
Logistics and production
Claude Hagen
Forwarding / Assembly
Christian Schuler
Production / Workshop
Certification
Frei AquaService AG does not emphasize with certificates
safety of the systems, but also our efforts to be the best possible partner for our customers - both in terms of order processing and quality standards. We go beyond national recommendations and are guided by pan-European directives and harmonized standards. This offers further decisive added value for Frei AquaService AG systems.
Quality policy
Frei AquaService AG's quality policy is based on the values of reliability, fairness and responsibility and focuses on the complete fulfillment of customer requirements by highly qualified employees. The company strives for continuous improvement, innovative solutions and a strong customer focus in order to ensure long-term growth and high customer satisfaction, with occupational health and safety, environmental protection and employee satisfaction being central components of the corporate philosophy.
ISO-certified since 2012
Membership
Membership
Membership
WE ARE HERE FOR YOU
Contact us
Do you have any further questions or would you like a quote? Please get in touch with us using the contact form, telephone or e-mail. We look forward to hearing from you.
Personal contact
Our locations
Frei AquaService AG
Hauptstrasse 210
CH-4147 Aesch (BL)
Frei AquaService AG
Altmannsteinstrasse 27
CH-8181 Höri (ZH)
Route planner
Mon to Thu 08:00-12:00 / 13:00-17:00
Friday 08:00-12:00 / 13:00-16:30